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Research Article | | Volume 14 Issue 7 (July, 2025) | Pages 132 - 137

Pharmacy Students' Attitudes Towards AI in Pharmaceutical Practices

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1
Department of Health Informatics, College of Public Health and Health Informatics, University of Hail, Hail 81411, Saudi Arabia
2
College of Pharmacy, University of Tabuk, Tabuk 71491, Saudi Arabia
3
College of Pharmacy, AlMaarefa University, Riyadh 13713, Saudi Arabia
4
College of Pharmacy, King Khalid University, Abha 61421, Saudi Arabia
5
Prince Sattam bin Abdulaziz University, Al-Kharj 16278, Saudi Arabia
6
College of Pharmacy, Qassim University, Qassim 51452, Saudi Arabia
7
College of Pharmacy, Taif University, Taif 26571, Saudi Arabia
8
College of Pharmacy, Shaqra University, Shaqra 15572, Saudi Arabia
9
College of Pharmacy, Jazan University, Jazan 45142, Saudi Arabia
10
Oncology Pharmacist, Ministry of Health, Saudi Arabia
Under a Creative Commons license
Open Access
Received
April 22, 2025
Revised
May 1, 2025
Accepted
May 23, 2025
Published
Aug. 5, 2025

Abstract

Background: The integration of Artificial Intelligence (AI) into healthcare systems has introduced substantial advancements in clinical and pharmaceutical practices. As future healthcare providers, pharmacy students are expected to engage with AI-enabled tools; however, limited empirical data are available on their familiarity with and attitudes toward, AI technologies. Objective: This study aimed to assess pharmacy students’ knowledge of AI, their perceptions of its application in pharmaceutical settings and their intentions to incorporate AI into future practice. Methods: A cross-sectional descriptive study was conducted among 501 undergraduate pharmacy students in Saudi Arabia. Data were collected through a structured, self-administered online questionnaire consisting of demographic variables, AI familiarity, attitudinal measures and future intentions. Descriptive statistics and chi-square (χ2) tests were used to examine associations between demographic characteristics and AI-related attitudes. Results: Of the 501 respondents, 48.61% reported moderate familiarity with AI, with online resources cited as the predominant source of knowledge (75.70%). Approximately 50.6% agreed that AI could reduce medication errors, while 54.98% affirmed that pharmacists would continue to play a critical role despite technological advancements. A total of 62.95% indicated a likelihood of using AI in their future practice. Statistically significant associations were identified between gender, academic year and both AI familiarity and willingness to adopt AI (p<0.001). Conclusion: The findings suggest a generally positive orientation among pharmacy students toward AI in pharmaceutical practice, alongside notable concerns regarding data privacy, job security and ethical implications. These results underscore the need for structured AI education within pharmacy curricula to enhance digital readiness and support responsible integration of AI technologies in future pharmaceutical services.

Keywords
Artificial Intelligence, Pharmacy Education, Student Perceptions, Digital Health, Curriculum Integration, Saudi Arabia

INTRODUCTION

Artificial Intelligence (AI) is increasingly recognized as a transformative force in global healthcare delivery, offering substantial potential to improve quality of care, reduce clinical errors and enhance decision-making processes [1]. In the context of pharmaceutical practice, AI has been applied to diverse functions, including algorithm-driven drug discovery, automated medication adherence systems and clinical decision support tools for prescribing and dispensing medications [2,3]. These technological advancements are designed to augment pharmacy services by streamlining routine operations and increasing the accuracy of medication-related tasks [4].

 

Pharmacists, as integral members of the healthcare workforce, are now expected to work alongside intelligent systems that can enhance operational efficiency and support individualized care. AI-enabled platforms have the capacity to minimize medication errors and allow pharmacists to shift focus toward more patient-centered and clinically complex responsibilities [5,6]. Nonetheless, several ethical and practical concerns persist, particularly in relation to data privacy, algorithmic accountability and the potential risk of job displacement within the profession [7].

 

The successful integration of AI into pharmacy practice largely depends on the knowledge, attitudes and preparedness of future pharmacists. Existing literature suggests that the perceptions of healthcare students play a significant role in shaping their acceptance and use of emerging technologies [8]. However, despite the expanding use of AI in healthcare systems, there is a notable lack of empirical studies that investigate pharmacy students’ familiarity with AI, their primary sources of information and their expectations regarding the implications of AI for professional practice [9,10].

 

Addressing this research gap, the present study aims to systematically examine pharmacy students’ attitudes toward AI in pharmaceutical contexts. The study focuses on assessing their demographic profiles, familiarity with AI technologies, perceived benefits and risks associated with AI adoption and their intentions to utilize such technologies in future practice. The findings are intended to inform educational policy and curricular development, ensuring that future pharmacists are adequately prepared to engage with AI-enabled healthcare environments in a responsible and competent manner.

METHODS

Study Design

This study adopted a cross-sectional descriptive survey design to explore pharmacy students’ attitudes toward Artificial Intelligence (AI) in pharmaceutical practices. This design was considered appropriate for collecting data from a large sample at a single point in time and for identifying patterns in awareness, perceptions and behavioral intentions.

 

Participants and Sampling

The participants comprised 501 undergraduate pharmacy students across all years of study, including those in the internship phase. A convenience sampling method was employed to recruit participants due to logistical and access-related considerations. The inclusion criteria were:

 

  • Enrollment in a pharmacy program
  • Willingness to participate voluntarily
  • Ability to complete the online questionnaire

 

Instrumentation

Data were collected using a structured, self-administered online questionnaire designed specifically for this study. The instrument was developed in English and consisted of four main sections:

 

  • Demographic Characteristics: Age, gender, academic level and prior exposure to AI-related training
  • Knowledge and Familiarity with AI: Assessed using a combination of closed-ended questions and rating scales
  • Attitudes Toward AI: Measured via a 5-point Likert scale ranging from “Strongly Disagree” to “Strongly Agree”
  • Future Intentions and Concerns: Included both categorical options and multiple-response items

 

The questionnaire was piloted among 25 pharmacy students to evaluate clarity, validity and reliability. Based on the feedback, minor modifications were implemented to improve comprehension. Internal consistency was verified, yielding a Cronbach’s alpha coefficient of 0.82, indicating acceptable reliability.

 

Data Collection Procedure

The data collection was conducted over a six-week period using an online platform (Google Forms). The link to the questionnaire was disseminated through institutional mailing lists and social media platforms (WhatsApp and Telegram). Prior to participation, students were informed about the aim of the research and electronic informed consent was obtained. Participation was voluntary and anonymous, with confidentiality assured.

 

Ethical Considerations

Ethical approval was granted by the corresponding university's Institutional Review Board (IRB). All procedures adhered to ethical standards for research involving human participants. Students were assured that no personal identifiers would be recorded and that they had the right to withdraw at any stage without penalty.

 

Data Analysis

The collected data were exported and analyzed using IBM SPSS Statistics version 26. Descriptive statistics were generated, including frequencies, percentages, means and standard deviations. Cross-tabulations were used to explore distributions across demographic subgroups.

 

To determine associations between key variables (e.g., gender, year of study, familiarity with AI), Chi-square (χ2) tests of independence were performed. Significance was set at p<0.05. This approach enabled a robust examination of the influence of demographic and educational factors on students' knowledge and attitudes toward AI.

 

Demographic Information

The survey results indicate that the majority of respondents (47.01%, N = 236) are between 21-23 years old, while 22.71% (N = 114) are aged 18-20. A smaller proportion falls into the 24-26 age group (17.33%, N = 87) and 12.55% (N = 63) are over 26 years old (Table 1). Regarding gender distribution, 67.53% (N = 339) of respondents are female, whereas 32.27% (N = 162) are male.

 

Most participants are either in their 4th year (25.3%, N = 127) or in the Internship phase (23.71%, N = 119). The 5th year accounts for 18.33% (N = 92), the 2nd year for 14.54% (N = 73), the 3rd year for 12.35% (N = 62) and the

 

Table 1: Demographic Characteristics

Question

Response Options

Frequency (N)

Percentage

Age

21-23

236

47.01%

18-20

114

22.71%

24-26

87

17.33%

Over 26

63

12.55%

Under 18

1

0.20%

Gender

Female

339

67.53%

Male

162

32.27%

Year of Study

4th year

127

25.30%

Internship

119

23.71%

5th year

92

18.33%

2nd year

73

14.54%

3rd year

62

12.35%

1st year

28

5.58%

Attended AI Course/Workshop

No

323

64.34%

Yes

178

35.46%

 

Table 2: Familiarity with AI and Sources of Learning

Category

Response Options

Frequency (N)

Percentage

AI Familiarity Level

Moderately familiar

244

48.61%

Slightly familiar

175

34.86%

Very familiar

56

11.16%

Not familiar at all

26

5.18%

Primary Source of AI Knowledge

Online resources (websites, videos)

380

75.70%

University courses

52

10.36%

Conferences/workshops

48

9.56%

Other (self-learning, discussions, hands-on experience)

2

0.40%

 

 

Figure 1: Awareness of AI in Pharmacy

 

1st year for 5.58% (N = 28). In terms of prior AI education, 64.34% (N = 323) have not attended any AI-related course or workshop, whereas 35.46% (N = 178) have participated in AI learning programs.

 

Demographic Information

Knowledge & Familiarity with AI: The results demonstrate that nearly half of the respondents (48.61%, N = 244) consider themselves moderately familiar with AI, while 34.86% (N = 175) reported slight familiarity. A smaller proportion (11.16%, N = 56) described themselves as very familiar and 5.18% (N = 26) stated they were not familiar with AI at all (Table 2).

 

Regarding sources of AI knowledge, 75.70% (N = 380) of students rely on online resources, such as websites and videos, while only 10.36% (N = 52) have learned about AI through university courses. Additionally, 9.56% (N = 48) have gained knowledge from conferences and workshops, whereas 0.40% (N = 2) have acquired AI knowledge through self-learning, discussions or hands-on experiences.

 

Knowledge & Familiarity with AI

Furthermore, awareness of AI applications in pharmacy varied significantly. As shown in (Figure 1), the most recognized applications included AI-driven drug discovery, AI-assisted diagnosis tools and AI-supported medication adherence apps.

 

Attitudes Toward AI in Pharmaceutical Practices

Regarding AI’s role in improving dispensing accuracy, 47.61% (N = 239) agreed or strongly agreed that AI can significantly enhance accuracy in dispensing and prescription verification. However, 19.92% (N = 100) expressed disagreement or strong disagreement, while 32.27% (N = 162) remained neutral, indicating a level of uncertainty about the effectiveness of AI in this area (Table 3).

 

Table 3: Perceptions of AI in Pharmacy

Question

Response Options

Frequency (N)

Percentage

AI Improves Dispensing Accuracy

Strongly Disagree

48

9.56%

Disagree

52

10.36%

Neutral

162

32.27%

Agree

149

29.68%

Strongly Agree

90

17.93%

AI Reduces Medication Errors

Strongly Disagree

51

10.16%

Disagree

49

9.76%

Neutral

147

29.28%

Agree

160

31.87%

Strongly Agree

94

18.73%

Pharmacists Should Be Cautious About AI

Strongly Disagree

66

13.15%

Disagree

65

12.95%

Neutral

104

20.72%

Agree

125

24.90%

Strongly Agree

141

28.09%

Pharmacists Will Still Play a Critical Role

Strongly Disagree

59

11.75%

Disagree

29

5.78%

Neutral

70

13.94%

Agree

67

13.35%

Strongly Agree

276

54.98%

 

Table 4: Future AI Adoption and Concerns

Question

Response Options

Frequency (N)

Percentage

Likelihood of Using AI in Future Practice

Very Unlikely

24

4.78%

Unlikely

19

3.78%

Neutral

142

28.29%

Likely

211

42.03%

Very Likely

105

20.92%

Concerns About AI in Pharmacy

Job displacement

58

11.55%

Data security & privacy

49

9.76%

Reliability of AI software

40

7.97%

Ethical concerns

14

2.79%

High cost of implementation

12

2.39%

Recommend More AI Training in Pharmacy Schools

Definitely Not

34

6.77%

Probably Not

24

4.78%

Unsure

103

20.52%

Probably Yes

213

42.43%

Definitely Yes

127

25.30%

 

In terms of AI’s impact on reducing medication errors, 50.6% (N = 254) of respondents agreed or strongly agreed that AI could help mitigate medication errors. However, 19.92% (N = 100) disagreed and 29.28% (N = 147) were neutral, suggesting that while there is optimism about AI’s potential, some students are hesitant about its reliability.

 

Concerns about AI adoption in pharmacy were also evident. 28.09% (N = 141) strongly agreed that pharmacists should be cautious when adopting AI tools due to potential issues related to data privacy and ethics. Additionally, 24.90% (N = 125) agreed, while 20.72% (N = 104) remained neutral, highlighting that ethical and regulatory considerations are significant concerns for many students.

 

Despite advancements in AI, students largely believe in the continued importance of pharmacists in patient care. 54.98% (N = 276) strongly agreed that pharmacists will continue to play a critical role despite AI’s growing influence, while 17.53% (N = 88) expressed disagreement or strong disagreement and 13.94% (N = 70) remained neutral.

 

Attitudes Toward AI in Pharmaceutical Practices

Future Intentions & Concerns: The survey results indicate that a majority of respondents (42.03%, N = 211) are likely to use AI tools in their future pharmacy practice, with an additional 20.92% (N = 105) being very likely to do so. However, 4.78% (N = 24) stated they were very unlikely and 3.78% (N = 19) were unlikely to incorporate AI into their careers (Table 4). These findings suggest that while AI adoption in pharmacy is generally viewed positively, a subset of students remains hesitant about its integration.

 

When asked about concerns regarding AI implementation, the most commonly cited issues included job displacement (11.55%, N = 58), data security and patient privacy (9.76%, N = 49) and the reliability of AI software (7.97%, N = 40). Additionally, ethical concerns (2.79%, N = 14) and the high cost of AI implementation (2.39%, N = 12) were highlighted as potential barriers to AI adoption in pharmacy practice.

 

Table 5: Chi-Square Test Results

Variable 1

Variable 2

Chi2 Statistic

p-value

Degrees of Freedom (df)

AI Familiarity Level

Gender

505.04

<0.001

8

AI Familiarity Level

Year of Study

519.73

<0.001

24

Likelihood of Using AI in Future Practice

Gender

508.36

<0.001

10

Likelihood of Using AI in Future Practice

Year of Study

554.91

<0.001

30

Attended AI Course/Workshop

Gender

503.72

<0.001

4

 

Regarding AI training in pharmacy programs, 42.43% (N = 213) of respondents supported increasing AI-related education, with 25.30% (N = 127) strongly advocating for its inclusion. However, 20.52% (N = 103) remained unsure and 11.55% (N = 58) opposed the integration of additional AI training in pharmacy curricula. These findings emphasize the need for structured AI education to address students’ concerns and ensure they are well-prepared to work with AI-driven healthcare technologies.

 

Future Intentions & Concerns

The results indicate that AI Familiarity Level is significantly associated with both Gender (p<0.001) and Year of Study (p<0.001), suggesting that familiarity with AI varies across different demographic groups (Table 5). Additionally, Likelihood of Using AI in Future Practice is significantly influenced by Gender (p<0.001) and Year of Study (p<0.001), highlighting that demographic factors impact students' willingness to adopt AI in their professional careers. Furthermore, participation in AI-related courses or workshops is significantly associated with Gender (p<0.001), indicating potential differences in AI training engagement between male and female students.

 

This study aimed to examine pharmacy students’ familiarity with Artificial Intelligence (AI), their perceptions of its applications in pharmaceutical practice and their intentions regarding future use. The findings indicate a generally positive orientation toward AI, with approximately half of the participants reporting moderate familiarity and a majority expressing support for the integration of AI into pharmacy education. Nevertheless, the presence of ethical concerns and cautious attitudes toward AI adoption was also apparent.

 

These findings are consistent with earlier research emphasizing the increasing relevance of AI in healthcare and the corresponding imperative for educational preparedness and regulatory alignment [1-3]. The results also align with recent work by Alhur, which documented both moderate public awareness and notable apprehension concerning the use of AI in personalized pharmacotherapy [11].

 

A significant observation in this study is that most students acquire AI-related knowledge through informal sources-particularly online platforms-while only a small minority reported learning through formal academic coursework. Specifically, 75.70% of respondents identified digital resources as their primary source of AI information, whereas just 10.36% cited university courses. These figures are consistent with previous surveys and curricular analyses by Alhur, which revealed limited formal integration of AI content within pharmacy and medical programs in Saudi Arabia [12,13]. This suggests a substantial educational gap that warrants targeted curricular reform to equip future pharmacists with both theoretical understanding and applied competencies in AI.

 

Regarding perceptions of AI’s utility, over half of the participants agreed that AI has the potential to enhance dispensing accuracy and reduce medication errors-findings that are congruent with established literature on AI’s role in supporting clinical decision-making and improving medication safety [4,5]. Moreover, a majority of students expressed the belief that pharmacists will retain a critical role within AI-enabled systems, reinforcing the conceptualization of AI as an augmentative rather than substitutive tool [6].

 

Despite these positive perceptions, ethical and practical concerns were also prominent. Approximately one-fifth of respondents expressed reservations about AI, particularly in relation to data privacy, decision accountability and the risk of professional displacement. These concerns echo those reported in broader public discourse, where trust in software reliability and the safeguarding of sensitive health information remain significant barriers to AI acceptance [12-16].

 

Notably, 62.95% of students reported being likely or very likely to adopt AI tools in their future practice. This forward-looking intent was accompanied by considerable support for the inclusion of AI training in the pharmacy curriculum, with 42.43% of respondents expressing probable support and 25.30% indicating strong support. These results lend support to ongoing calls for the integration of digital health competencies within pharmacy education frameworks [17].

 

Chi-square analyses revealed statistically significant associations between gender and academic year with both AI familiarity and intent to adopt AI in future practice (p<0.001). These findings suggest that academic exposure and student characteristics may influence perceptions of emerging technologies and they highlight the need for further investigation through longitudinal or cohort-based designs.

 

While this study contributes meaningful insights, several limitations should be acknowledged. The use of convenience sampling may have introduced selection bias, thereby limiting the generalizability of the findings. In addition, the self-reported nature of the data raises the possibility of social desirability bias. Finally, the cross-sectional design restricts the ability to evaluate temporal changes in students’ perceptions or behaviors.

 

Despite these limitations, the study offers one of the few empirical assessments of pharmacy students' views on AI in the context of Saudi Arabia. It adds to the limited but growing body of literature on digital health literacy among healthcare students in the region.

CONCLUSIONS

This study has shown that pharmacy students possess a moderate level of familiarity with AI and generally hold positive attitudes toward its integration into pharmaceutical practice. While many recognize AI's potential to enhance accuracy and efficiency, concerns remain about ethics, privacy and job security. The findings underscore the importance of embedding structured AI education into pharmacy curricula to prepare future professionals for a digitally enabled healthcare environment. Further research is needed to evaluate the effectiveness of such educational initiatives and to explore faculty and institutional readiness for AI integration.

REFERENCES

1. Jha, Saurabh and Eric J. Topol. “Adapting to Artificial Intelligence: Radiologists and Pathologists as Information Specialists.” JAMA, vol. 316, no. 22, 2016, pp. 2353-2354. https://jamanetwork.com/journals/jama/article-abstract/25887 64.

2. Nguyen, T.N. et al. “Applications of artificial intelligence in the pharmacy field: A scoping review.” Pharm. Policy Pract., vol. 16, no. 1, 2023.

3. Alowais, Shuroug A. et al. “Revolutionizing healthcare: the role of artificial intelligence in clinical practice.” BMC Medical Education 23, September 2023. https://bmcmed educ.biomedcentral.com/articles/10.1186/s12909-023-04698-z.

4. Topol, Eric J. “High-performance medicine: the convergence of human and artificial intelligence.” Nature Medicine 25, no. 1, January 2019, pp. 44-56. https://www.nature.com/ articles/s41591-018-0300-7.

5. Meskó, Bertalan. et al. “Will artificial intelligence solve the human resource crisis in healthcare?.” BMC Health Services Research, 18, no. 1, July 2018. https://bmchealthservres. biomedcentral.com/articles/10.1186/s12913-018-3359-4.

6. Davenport, Thomas and Ravi Kalakota. “The potential for artificial intelligence in healthcare.” Future Healthcare Journal, 6, no. 2, June 2019, pp. 94-98. https://pubmed. ncbi.nlm.nih.gov/31363513/.

7. Ribeiro, Marco Tulio et al. “"Why Should I Trust You?": Explaining the Predictions of Any Classifier.” Proceedings of the 22nd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining., August 13-17, 2016, Association for Computing Machinery, New York, NY, United States, San Francisco California USA, pp. 1135-1144. https://dl.acm.org/doi/10. 1145/2939672.2939778.

8. Pumplun, L. et al. “Adoption of AI-based technologies in the medical field: The influence of knowledge and trust in AI.” Med. Syst., vol. 45, no. 11, 2021.

9. Obonyo, G.O. et al. “Perceptions of healthcare students toward AI in clinical care: A cross-sectional study.” BMC Med. Educ., vol. 22, no. 1, 2022.

10. Kassem, M.A. and R.R. Hussein. “Awareness and attitudes of pharmacy students toward AI in healthcare.” Pharm. Educ. Pract., vol. 10, no. 4, 2022.

11. Alhur, Anas et al. “Evaluating the Public's Awareness and Acceptance of AI Technologies in Personalized Pharmacotherapy.” Teikyo Medical Journal, 47, no. 5, May 2024, pp. 8413-8426.

12. Alhur, Anas Ali, “Public perspectives on digital innovations in pharmacy: A survey on health informatics and medication management.” Journal of Infrastructure, Policy and Development, 8, no. 8, 2024. https://systems.enpress-publisher.com/index.php/jipd/article/view/5450.

13. Alhur, Anas, “Overcoming Electronic Medical Records Adoption Challenges in Saudi Arabia.” Cureus, 16, no. 2, February 2024. https://pubmed.ncbi.nlm.nih.gov/38465069/.

14. Alhur, Anas, “Redefining Healthcare With Artificial Intelligence (AI): The Contributions of ChatGPT, Gemini, and Co-pilot.” Cureus, 16, no. 4, April 2024. https://pubmed. ncbi.nlm.nih.gov/38721180/.

15. Alhur, Anas Ali and Arwa Ali Alhur. “The Acceptance of Digital Health: What about Telepsychology and Telepsychiatry?.” Jurnal Sistem Informasi, 18, no. 2, October 2022, pp. 18-35. https://jsi.cs.ui.ac.id/index.php/jsi/ article/view/1143.

16. Alhur, Anas. “Understanding the Perspectives of Hail City Population on the Confidentiality and Privacy of Digital Health and Medical Information.” Cureus, 16, no. 7, July 2024. https://pubmed.ncbi.nlm.nih.gov/39100059/.

17. Alhur, Anas, “Curricular Analysis of Digital Health and Health Informatics in Medical Colleges Across Saudi Arabia.” Cureus, 16, no. 8, August 2024. https://pubmed. ncbi.nlm.nih.gov/39280399/.

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